
Question: Why do so many ASCs tend to struggle with properly credentialing their physicians?
Ted Gottis: The credentialing process is complex by its very nature. It is complex because there are many parts to the process, and for credentialing to be done correctly, it must be completed thoroughly and consistently for each provider in the ASC setting.
Credentialing is multifaceted and designed to protect patients, augment revenue cycle management and provide protection to an ASC in the event of litigation. An efficient and effective credentialing program maintains the proper focus on these three topical areas.
However, credentialing programs are frequently developed as a reactionary measure to mandatory ASC credentialing requirements. Doing the bare minimum will not provide the level of protection an ASC needs.
