At Laid-Back Ben & Jerry’s, a Push for Stricter Quality Control

Clients in the News: The year was 1998. Manufacturing software vendor InfinityQS International Inc. was closing up its booth at a trade show when some representatives of Ben & Jerry’s dropped by. The popular counter-cultural maker of premium ice cream was at a crossroads. Rapid sales growth was making it difficult to enforce quality control on the production line. A paper-based system couldn’t track ingredients in an efficient manner. Hence the two hours that Ben & Jerry’s spent talking with InfinityQS while the vendor was breaking down the booth. Read More:

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