Clients in the News: Turnover is a huge concern across many industries. According to the U.S. Bureau of Labor Statistics, total annual turnover or separations reached 60.4 million people, or 41.9 percent of the workforce, in 2016. In the health care industry, turnover rates of 14 to 27 percent have been reported, while other industries, such as retail and hospitality, see rates as high as 30 to 40 percent. Distribution centers and warehouses cycle through temporary help during peak periods, and medical offices struggle to retain qualified staff to take care of patients and perform growing administrative duties.
With such turnover rates, new employees are hired regularly and, in regulated industries, must follow specific rules and timelines for compliance training. This means that the onboarding process needs to be simple and cost-effective. Further, current staff must meet certain deadlines for continuing education and certification renewals. All this information must be tracked, properly stored and, in some cases, submitted to an agency to ensure compliance.