How Quality Control Can Become Your Greatest Investment

InfinityQS in the News:

In his article for Industry Today, Doug Fair, Chief Operating Officer, InfinityQS, explains how a company’s biggest investment is quality control

When I ask manufacturers, “What does ‘quality’ mean to you?” I get a handful of answers. Quality means all our products and processes are within specification limits. Quality is a constant uphill battle with plant-floor issues. Quality is a necessary evil and expense. Rarely do I hear about quality as an investment—something that provides dividends and accruing value (much like when you purchase a home or piece of real estate).

In truth, quality can be one of your greatest investments—particularly when you have a strong quality control program in place. This starts with having a quality management system, so you can realize fast returns and continuous, transformative results by way of data. Manufacturers that view quality as an investment can strategically use process data to proactively address plant-floor problems, minimize capital expenditures, and uncover opportunities for operational improvement.

It is easy for manufacturers to think implementing a quality management system is just an additional cost. However, it is a fundamental component of having a good quality control program—one where you don’t simply react to problems but prevent them from occurring in the first place. This is where real-time data collection and statistical process control (SPC) fit into the picture, providing timely and meaningful information so that the right people can take the right action, at the right time.

On the plant floor, operators can immediately see when a process is starting to change so they can quickly and proactively make corrections to ensure products are as consistent as possible. Manufacturers typically realize an immediate ROI as information provided to operators helps them cut costs associated with scrap, waste, defects, and rework. Organizations in the consumer goods space, such as food & beverage companies, can prevent costly recalls and losses incurred through product destruction and potential damages to brand reputation.

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What People Are Saying

DPR Group is a trusted adviser to both Quality Associates, Inc. and DocPoint Solutions. DPR’s wide range of PR services ensures that our most important news is what our industry views first.

Scott Swidersky
Quality Associates, Inc.

At Linortek, we specialize in designing and manufacturing controllers for the Internet of Things, a market involving connecting all type of equipment and devices to the Internet. We made the decision to partner with DPR Group because of the company’s proven track record of securing greater market visibility in the high-tech and manufacturing arenas. In addition, the DPR Group team is flexible enough to adapt their ongoing strategies and programs to help us meet our evolving needs and goals.

Liyu Nalven, Vice President

In less than six months, DPR Group has helped Protech develop and launch a new website and successfully introduce Protech Cloud Business Solutions to the market. We truly value the expertise and services that the DPR Group team brings to the table and look forward to a long, successful relationship together.

Brian Bruffey

At this point in time, Hermes has a well-established brand throughout Europe, but the company does not have the same level of name recognition in North America. So we decided to partner with DPR Group to let U.S. retailers know about the full range of e-commerce services Hermes offers for e-businesses and international expansion. DPR Group did a fantastic job for Hermes at the Internet Retailer Conference and Exhibition (IRCE), promoting attendance at our sessions and scheduling media interviews before and after. We’ve never had as much press coverage at any U.S. event before. I highly recommend DPR Group to foreign companies seeking to launch their products and services in U.S. markets.

Uwe Bald

DPR Group’s extensive knowledge and experience in PR and marketing have elevated the Cetrom brand, increased awareness of our services across the industry, and secured numerous award wins and media placements. We value the partnership that has developed and DPR’s contribution to our overall success.

Christopher Stark, President and CEO
Cetrom Information Technology, Inc.

DPR Group has achieved results for that have far exceeded our initial expectations. We look forward to a long-term relationship with DPR Group as an integral part of our corporate growth goals.

Robert Salta

Since 2007, DPR Group has been a trusted business partner providing expert public relations and marketing advice. DPR Group has secured tremendous positive media coverage for our firm, bringing visibility to our software and assisting our sales.

Felix Pekar

DPR has been an asset to Barcoding’s marketing department since 2010. Through their expert writing, advice, and connections, we’ve secured local and national media coverage, leveraged the power of search engine optimization (SEO) with a strategy of inbound content marketing, and strengthened our brand’s reputation as a leading systems integrator.

Jody Costa

DPR Group really understands our industry and the unique role InfinityQS plays in it. They provide both strategic guidance and tactical execution to deliver coverage in key trade publications and exposure with industry analysts and third-party influencers. The team is flexible and always willing to roll up their sleeves to assist us in a wide range of marketing activities beyond our traditional public relations initiatives. DPR Group is more than a vendor. They are a true, trusted and valued partner.

Greg Matranga

DPR Group has provided valuable public relations insight and helped us increase our marketplace visibility on a local and national level. Our partnership has enabled us to focus on growing our client base, while expanding our messaging and showcasing our unique services.

Kim Cubine

DPR Group’s PR campaigns have helped us increase the visibility of U-TECK’s products for the utility, telecom and construction industries, especially our WeedEnder® vegetation control mattings. Since working with DPR, we have noticed 30% and 50% increases in traffic to our U-TECK and WeedEnder websites, respectively.

Nan Jackson