Looking Beyond the Hype of Robotic Process Automation

Information ManagementClients in the News: Recently, one of the most talked about breakthroughs in robotics and automation that’s aiming to transform the modern business is robotic process automation. RPA is a software technology that replicates how human staff members use applications at the graphical user interface level.
In short, it mimics and automates common, repetitive software tasks that are normally performed by a person, like data entry and migration.
RPA is particularly appealing for companies that are juggling with millions or even billions of transactions a day. With such an overwhelming amount to deal with, they often struggle to effectively manage important tasks like addressing customer requests, processing files, moving information between different systems, allocating work and making decisions.
Read More