
Quality: Where does SPC fit into the key characteristics of the smart factory or Industry 4.0, i.e. integration across entire enterprises/supply chains?
Jason Chester: The smart factory, or Industry 4.0, is the application of modern connected digital technologies across the entire factory, enterprise, or supply chain to optimize those operations across three core dimensions:
- Minimizing cost—such as operating costs, efficiency, productivity, waste, etc.
- Maximizing value—such as agility, flexibility, responsiveness, product quality, and customer satisfaction, etc.
- Mitigating risk—such as supply and demand volatility, production risks (e.g., equipment failures), and, of course, product quality risks.
